Frequently Asked Questions
How often should I get my carpets cleaned?
We recommend having your carpets professionally cleaned every 6 to 12 months, depending on the level of foot traffic, presence of pets, and any specific stains or odours. High-traffic areas or homes with pets may require more frequent cleaning.
How long does it take for carpet cleaning?
The cleaning process usually takes an hour per room, depending on the size and level of soiling. Additional time may be required for heavily stained areas or special treatments.
Can I walk on my carpets immediately?
You can walk on the carpet immediately after cleaning, but it is best to wait until it is completely dry to prevent re-soiling. If walking on it is necessary, use clean socks or shoe covers to protect it.
Will carpet cleaning help with pet urine?
Yes, professional carpet cleaning can help remove pet urine stains and odors. Specialised treatments may be required to completely neutralise odours and break down urine crystals embedded in the carpet fibers.
Do I need to move my furniture?
We recommend moving small and fragile items. Larger furniture can often be cleaned around, or technicians may move it slightly and replace it after cleaning.
How long does it take to dry?
Drying time typically ranges from 4 to 24 hours, depending on factors such as humidity, air circulation, and the cleaning method used. Using fans or opening windows can help speed up the drying process.
Will you be able to remove tough stains?
While most stains can be removed with professional cleaning, some tough or older stains may not completely disappear. At Qualitas, we will assess the stains and recommend the best course of action.
Are your products pet safe?
The products we use at Qualitas are pet-safe and non-toxic.
How much do you charge for carpet cleaning?
Pricing varies depending on the size of the area, the condition of the carpet, and any additional treatments required. For a quote please call us on 07908561602 or use our contact form.
How much do you charge for stain removal?
Stain removal costs can vary based on the type and severity of the stain. For a quote please call us on 07908561602 or use our contact form.
What is the best way to maintain my carpet after cleaning?
To maintain your carpet, vacuum regularly, address spills promptly, and use area rugs or runners in high-traffic areas. Avoid wearing shoes indoors and schedule regular professional cleanings to keep your carpet in optimal condition.